We talked to GoPharma users and we found out where the old platform did not match their workflow, but also what the expectations from a new version are, in terms of functionality and appearance.
- Access to thousands of offers and promotions
- Information on order status
- Orders may be made at any time
- Product promotion through the platform
- Automatic take-over of invoices
- Reports of purchase history
- Access to e-learning projects
- Communication with distributors and producers registered on the platform
The overall appearance has been radically changed. Any item that did not have a clear utility and all the aesthetic details that could have unnecessarily loaded the page have been eliminated.
We use simple light backgrounds, larger fonts and clearer colors, the pages are simpler and better structured, and the controls are all set in one place, where you would expect to click.
We have reduced to only what is strictly necessary the number of buttons and options displayed, so that you may find what you are looking for faster, regardless of the page on which you may be. The menu has been resized to the two key elements, orders and invoices, and the other items have been repositioned in the user details area.
We have simplified the interface of promotional packages so that both the benefits, and the purchasing rules of a product from such a package may be clear.
We know that in a table of products it is useful to see very clearly a series of key details related to price, promotions and stocks or additions recently made. Also, it is absolutely necessary to know the status of an order. These are the reasons why we have introduced a series of visual elements that would point out to all the information that you should know about a product, but also the status of the order.
- Increase online and offline visibility. The offer is seen by over 4,850 pharmaceutical offices
- Generate additional orders. You receive orders at any time of the day, including outside working hours.
- Update in real time the offers and promotions to all clients
- Optimize the time of telesales operators in taking orders
- Promote products through in-app banners and newsletters
- The platform may be interconnected with the management software of distributors and pharmacies so that orders may be generated directly from the management software, without the need to access the online platform.
- If you work with BizDepozit (complete solution for managing the activity in warehouses and for reporting to the National Drug Agency and Ministry of Health), the order module is already integrated in the application, and orders may be taken over and managed directly in BizDepozit.
- Over 2,100 pharmacies that use the BizPharma management application already send orders to their favorite distributors directly from BizPharma.
Through GoPharma, we have activated the online channel of communication with our clients, and we are pleased. Since we started being present on the platform, we have been taking over the orders from our clients more easily, especially from those who prefer the online environment. There are even bigger orders coming from some of our clients, because they have time to study the offer. We have also won new orders and clients, because in the online environment they have the opportunity to find out about us, to know us, or they can check the offer constantly.
GoPharma is a very useful platform. It helps us a lot with our orders. We find more producers in the same place without having to search on other sites or access more platforms. We open it directly from BizPharma, without using an Internet browser. It is easy to use, which is a strength, because we are always in a hurry. This is why we use it every day for our orders.
We make plenty of offers through GoPharma. We have easily learnt how to use it, very easily even, because the Setrio representative showed us and helped us as well. We like that everything is very visible. I no longer have to call, ask, clarify. I can even place orders to several distributors at the same time. I make orders whenever I want, even outside the working hours, because time is an issue in our activity. With GoPharma I gain a lot of time.
I make orders through GoPharma every day. Currently, we place all the orders online. Most of the distributors we work with are on the platform, so we send them the orders through GoPharma. It goes much faster than in the past, when we had to call them. Moreover, we got accustomed to it very quickly – we learnt to use GoPharma right away, very easily, within a day or two, at most.
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